APPENDIX II: List of Acronyms

Advocate – Advocate for Service Quality (British Columbia)    

Board – Disability Services Board (Australia)

CEO – Chief Executive Officer

CLBC – Community Living British Columbia

Commissioner – Service Quality and Complaints Commissioner (Quebec)

Commissioner – Disability Services Commissioner (Australia)

CRPD  – Convention on the Rights of Persons with Disabilities

CSA – Care Standards Act 2000 (UK)

CSSS – Health and Social Services Centre (Quebec)

CQ Commission – Care Quality Commission (UK)

DA – Disability Act 2006 (Vic.) (Australia)

DADS – Department of Aging and Disability Services (US: Texas)

DARS – Department of Assistive and Rehabilitative Services (US: Texas)

Draft Regulation – Draft Regulation on Quality Assurance Measures (Ontario)

HRB Approach – Human Rights-based Approach

HSCA Regulations – Health and Social Care Act 2008 (Regulated Activities) Regulations 2010 (UK)

Lanterman Act – Lanterman Developmental Disabilities Act (US: California)

LGO – Local Government Ombudsman (UK)

NDA – National Disability Agreement (Australia)

NGO – Non-governmental Organization

Ombudsman Act – An act respecting the health and social services ombudsman (Quebec)

PDD Program – Persons with Developmental Disabilities Program (Alberta)

SCDD – State Council on Developmental Disabilities (US: California)

Social Inclusion Act – Services and Supports to Promote the Social Inclusion of Persons with Developmental Disabilities Act (Ontario)

Standards and Procedures – Standards and Procedures for Adult Residential Facilities (New Brunswick)

TAC – Texas Administrative Code (US: Texas)