[1]   Law Commission of Ontario, Best Practices at Family Justice System Entry Points:  Needs of Users and Responses of Workers in the Justice System Consultation Paper – September 2009.  (Toronto ON:  Law Commission of Ontario, 2009) at 5, online www.lco-cdo.org (last accessed:  14 May 2010).

[2]  Law Commission of Ontario, Best Practices at Family Justice System Entry Points at 5.

[3]   The term “multidisciplinary service delivery” is used in this paper to express the idea of different professionals work together collaboratively whilst retaining distinct roles.  See Chapter Two for an elaboration on this term.

[4]   The continuum described here does not include two other very important components of legal services that occupy the time and effort of legal professionals in Ontario.  These two components are legal advocacy and law reform, both of which are oriented towards seeking changes in the law.  Although legal advocacy and law reform can have a major impact on the lives of users of the family justice system in Ontario, for our purposes they do not involve the provision of first-order legal services for families facing problems or challenges.  

[5]  Charles E. Pascal, With Our Best Future in Mind:  Implementing Early Learning in Ontario (Toronto:  Government of Ontario, June 2009) at 16.

[6]   For this idea of particular clusters of problems faced by families, see Pascoe Pleasance, Causes of Action:  Civil Law and Social Justice, Second Edition (London UK:  Legal Services Commission, 2006) at 66.

[7]  Hazel Genn, Paths to Justice:  What people do and think about going to law (Oxford UK: Hart Publishing, 1999).

[8]   For this distinction, see Mary Anne Noone, “Towards Integrated Legal Service Delivery”, La Trobe University School of Law Legal Studies Working Paper 2009/1 (Melbourne Australia:  La Trobe University School of Law, 2009) at 6.  Available at papers.ssrn.com/sol3/papers.cfm?abstract_id=1425099 (last accessed:  29 April 2010).

[9]  Pascoe Pleasance, Causes of Action:  Civil Law and Social Justice, Second Edition (London UK:  Legal Services Commission, 2006) at 66ff.

[10]   The Association of Ontario Health Centres Fact Sheet, available at http://www.aohc.org/aohc/index.aspx?CategoryID=71 (last accessed:  18 May 2010).

[11]  http://www.aohc.org/aohc/index.aspx?CategoryID=3&lang=en-CA (last accessed:  18 May 2010).

[12]  http://www.aohc.org/aohc/index.aspx?CategoryID=3&lang=en-CA (last accessed:  18 May 2010).  We have inserted “multidisciplinary” into this statement of principles in order to maintain the consistency of usage throughout the paper.

[13]  Peter Morgan & Lynne Cohen, “ Community health centres: Do they pose a threat to fee-for-service medicine?”(1991) 144 Canadian Medical Association Journal 745 at 745-747.

[14]  Charles E. Pascal, With Our Best Future in Mind:  Implementing Early Learning in Ontario (Toronto:  Government of Ontario, June 2009) at 1.

[15]  Pascal, With Our Best Future in Mind at 16.

[16]   http://www.children.gov.on.ca/htdocs/English/topics/earlychildhood/oeyc/index.aspx (last accessed:  24 May 2010).

[17]   http://www.edu.gov.on.ca/earlylearning/EL_FactSheet_Jan2010.pdf (last accessed:  23 May 2010).

[18]  Pascal, With Our Best Future in Mind at 59-60.

[19]  Pascal, With Our Best Future in Mind at 1.

[20]   Karen Spencer and Pam Mank, “It’s All About Team Work:  A Co-ordinated Response to Family Violence,” (Winter 2006) Child and Family 18 at 19-20.

[21]   Law Society of Upper Canada, Press Release:  “Ontario public to be given opportunity to talk about their legal needs” (June 17, 2009), http://www.lsuc.on.ca/media/june1709_newscanada.pdf (last accessed:  20 May 2010).

[22]   Law Society of Upper Canada, “Ontario public to be given opportunity to talk about their legal needs.”

[23]  This finding in Ontario is consistent with major studies of legal needs and the perceptions of users in the United States.  See in particular Sally Merry, Getting Justice and Getting Even:  legal consciousness among working-class Americans (University of Chicago Press, 1991) and Patricia Ewick & Susan Silbey, The Common Place of Law:  stories from everyday life (University of Chicago Press, 1998).

[24]  See Alfred A. Mamo, Peter G. Jaffe, and Debbie G. Chiodo, Recapturing and Renewing the Vision of the Family Court (2007), at 8, available at http://www.crvawc.ca/documents/Family%20Court%20Study%202007.pdf (last accessed:  21 May 2010).

[25]   For more information, see http://www.fvpwaterloo.ca/en/ (last accessed:  21 May 2010).

[26]  On-Site Interviews, April 20, 2010.

[27]  http://news.ontario.ca/mag/en/2010/04/victim-services-awards-of-distinction-1.html (last accessed:  21 May 2010).

[28]  For more information, see http://www.lampchc.org/ (last accessed:  21 May 2010).

[29]   http://www.lampchc.org/mission (last accessed:  21 May 2010).

[30]   LAMP:  Building a Health Community (Toronto:  LAMP CHC, n.d.).

[31]   For more information, see http://www.hincksdellcrest.org/ (last accessed:  21 May 2010).

[32]   http://www.hincksdellcrest.org/Home/Services-to-Infants-Youth-and-Children/Our-Philosophy.aspx (last accessed:  21 May 2010).

[33]   The Hincks-Dellcrest Centre, Information for Referral Sources and Community Partners (Toronto:  Hincks-Dellcrest Centre, 2009) & A Mental Health Service for Infants, Children, Youth, and Their Families (Toronto:  Hincks-Dellcrest Centre, n.d.). 

[34]  For more information, see  http://bright-ideas-software.com/nrfs/  (last accessed:  21 June 2010).

[35]   http://bright-ideas-software.com/nrfs/who.htm (last accessed:  21 June 2010).

[36]   For more information, see http://www.durhamdriven.com/main/index.php (last accessed:  21 May 2010).

[37]   http://www.durhamdriven.com/main/index.php?option=com_content&view=article&id=46&Itemid=49 (last accessed:  21 May 2010).

[38]  Ontario Coalition for Better Child Care, Bulletin #4 (2009), available at www.childcareontario.org (last accessed:  21 April 2010).

[39]   Mary Anne Noone, “Towards Integrated Legal Service Delivery”, La Trobe University School of Law Legal Studies Working Paper 2009/1 (Melbourne Australia:  La Trobe University School of Law,  2009) at 4ff.  Available apapers.ssrn.com/sol3/papers.cfm?abstract_id=1425099 (last accessed:  29 April 2010).

[40]   Louise G. Trubek and Jennifer J. Farnham, “Social Justice Collaboratives: Multidisciplinary Practices for People” (2000) 7 Clinical Law Review 201, at 257-258.

[41]   Peter Morgan & Lynne Cohen, “ Community health centres: Do they pose a threat to fee-for-service medicine?”(1991) 144 Canadian Medical Association Journal 745 at 745-747.

[42]   http://www.cpso.on.ca/policies/positions/default.aspx?id=1742 (last accessed:  23 May 2010).

[43]   Frederick H. Zemans, “The Dream is Still Alive:  Twenty-five Years of Parkdale Community Legal Services and the Osgoode Hall Law School Intensive Progra