Consultation questionnaire for individuals receiving assistance with decisions

About This Questionnaire

The Law Commission of Ontario (LCO) is an independent organization that studies laws and makes recommendations to the government about how to make laws fairer, easier to use, and more effective. You can find more information about us on our website, here:

We are studying the laws about what happens when people need assistance in making important decisions. This includes laws about, for example, powers of attorney and guardians. We are looking at how people who need it get assistance with decision-making, what kind of help they can get, and what happens when things go wrong. We want to know how well the law is working for people now, if changes are needed, and if so, what kinds of changes would be helpful. We would like to hear from you about your experiences as someone who receives help with decision-making.

Completing This Questionnaire

You can answer our questions in the way that is easiest for you. You can

  • write the answers to our questions on this form and mail it back to us at the address belo
  • fill out this form on your computer, and email it back to us as an attachment.
  • fill out the answers on our website, here: • questionnaire-individuals [Questionnaire no longer available].
  • call us using our local or toll-free telephone numbers, and we will write the answers down for you.

You do not need to answer all of the questions. You can answer only the ones that are important to you.

To contact us

Law Commission of Ontario 2032 Ignat Kaneff Building

Osgoode Hall Law School, York University 4700 Keele Street

Toronto, Ontario, Canada M3J 1P3


E-mail: Follow us on Twitter @LCO_CDO Tel: (416) 650-8406

Toll-Free: 1 (866) 950-8406

Fax: (416) 650-8418

TTY: (416) 650-8082

Background Information

1)Is there a person (or more than one person) who helps you to make important decisions, for example by helping you to understand information or speaking on your behalf to others?



If yes, how does this person(s) provide assistance?

As a family member or friend

On the basis of a legal document


If the person(s) has a legal document, what is it called?

Power of attorney for property

Power of attorney for personal care

Statutory guardianship

Court appointed guardian of property

Court appointed guardian of the person

Appointment by the Consent and Capacity Board

Other (please tell us what it is)

Don’t know


2)The person (or persons) who help me is my: (check all that apply)

Spouse (e.g., husband, wife, common-law partner)

Parent (e.g., mother, father, stepfather, stepmother, foster parent)

Adult child (including a step or foster child)

Brother or sister (including step or foster brothers or sisters)

Other relative (such as an aunt or uncle, cousin, niece or nephew)


Other (please tell us who)


This person or persons helps me with: (check all that apply)

Decisions about my health (such as medical treatments, dental care, physiotherapy and similar decisions)

Decisions about my money or property (such as banking, investments or daily spending)

Decisions about where to live (such as whether to move to long-term care or to stay in the community)

Personal decisions about issues such as education, employment, support services or daily activities)

3) Have you ever had your ability to make decisions assessed by a professional, such as a doctor or a “capacity assessor”?



How did this come about? What happened?


Your Experiences With Decision-making

4) If someone is helping with your decision-making, do you agree that you need that help?




5)Have you ever tried to challenge a decision that you needed help with decision-making?



If yes, how did you do that? What happened?


6)When someone started helping me with decision-making, I received an explanation of my rights under the law.



If yes, I received information from (check all that apply):

A lawyer

A community agency

A health professional, such as a doctor, nurse, occupational therapist or other professional The person helping me with decisions

A family member or friend A government official

Written materials or the internet

Other (please tell us who):

If you received information, was it helpful?

For the following statements, please tell us whether you agree or disagree that this is true for you.

7)I have a good understanding of my legal rights when someone is helping me with decision-making

Strongly agree


Neither agree nor disagree Disagree

Strongly disagree

If you disagree, what do you need to help you understand your rights?


8)The person who is supposed to help with my decision-making provides the kind of help that I need.

Strongly agree


Neither agree nor disagree Disagree

Strongly disagree

What kind of help do you need with making decisions?

  1. The person who is supposed to help with my decision-making treats me with respect. Strongly agree


Neither agree nor disagree Disagree

Strongly disagree

If you would like to tell us more about the way that you are treated by the person who helps with your decision- making, please do so here.


10)The person who is supposed to help with my decision-making supports me to make my own decisions as much as possible and to be independent.

Strongly agree


Neither agree nor disagree


Strongly disagree

If you would like to tell us more about the ways in which this person does or doesn’t help you to be independent and make the decisions that you can, please do so here.


11)I know where I could go for help if the person who is supposed to help with my decision-making was not following the law or treating me the way they should.

Strongly agree


Neither agree nor disagree


Strongly disagree

If you would like to tell us more about where you could go for help if you were being abused or treated in a way that wasn’t right, please do so here.


The people who provide services to me, like banks or doctors, accept the person who helps me to make decisions and lets them help me the way that I need.

Strongly agree


Neither agree nor disagree


Strongly disagree

If you have had difficulty with service providers because of your decision-making arrangements, you can tell us what happened here.

12) Did someone help you to fill out this form?



If yes, who helped you?

13) Please tell us anything else you’d like to about your experiences with making decisions and the law.

Some Information about You

The LCO would like to ask some questions about you. These will help us understand the different kinds of experiences that people have with decision-making laws, and to make sure that we are hearing from people with lots of different experiences. However, as with the remainder of the questionnaire, you do not have to answer these questions if you do not want to.


14) What is your age?

Under age 25

Age 25 – 44

Age 45 – 64

Age 65 – 84

Age 85 or older


15) Are you a person with a disability or disabilities?



Please identify your disability or disabilities:


16) What is your gender?


17) How would you describe your race or ethnicity?


18) Do you identify as an Aboriginal person? If so, with which Aboriginal nation(s) or community(ies) do you identify?


19) What language do you mostly speak at home?


20) How do you self-identify in terms of your sexual orientation?


21) With whom do you live? Please check all that apply:

On my own

With my parents

With a spouse or partner

With my children

With extended family

In a group setting (e.g., a retirement home, a group home)

Other (please tell us where)


Do you live with the person or people who help you with making decisions?



If no, how far away does the person or people helping you live?

22) Have you been living in Canada for less than 10 years?




Your Contact Information

Would you like to be added to our mailing list for this project, so we can send you information about other consultations or future reports and recommendations?

Yes, please add me to your mailing list

No, please do not contact me

If you would like to be added to our mailing list, please give us your contact information:



E-mail address:

Telephone number (optional):

Consultation questionnaire for families, friends, supporters and substitute decision-makers

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